Yesterday we were extremely excited to unveil our new DetailedImage.com website. Our goal is to provide you with the simplest, fastest, and most secure shopping experience in the industry. Let’s take a look at what’s new:

The Design

We’ve kept the important functionality where it’s familiar – navigation on the left, search box up top, My Account and Cart information in the header – while also introducing elements of modern web design. We hope that this balance allows you to find exactly the products and information you’re looking for quickly and easily.

One Site – All of Your Devices

We utilized a fairly new web design technique called responsive web design to ensure that the new Detailed Image works great on your large monitor, your laptop, your tablet, your phone, and any other device you use.

Better Search Engines

Now when you search the Detailing Guide or Ask a Pro Blog you’ll get the same fast search that you’ve come to love from our product search, including helpful autocomplete suggestions to help ensure you find what you’re looking for the very first search.

New Product Photos

We built a new photo booth at our warehouse and re-shot every one of our 800+ products to provide you with better looking product photos. When applicable, we took multiple photos so you can see everything you need to make an informed decision.

Product Labels and Downloads

Many products now have a “From The Label” section that includes information and instructions right from the label so you can feel as comfortable buying online as you would if you picked up the bottle in a store. We also added a “Product Downloads” section where you can download instruction manuals for tools like buffers, vacuums, and flashlights.

Verified Product Reviews

With over 4,000 product reviews on our site and growing fast, it can be difficult sometimes to determine which reviews to trust. To help, we added a “DI Verified Purchase” badge to any review where we can verify that the reviewer purchased the product being reviewed directly from Detailed Image. Knowing that someone actually purchased the product adds an extra sense of credibility to their opinion.

More Free Stuff

If our Weekly Special has taught us anything it’s that you love free stuff! We’ve decided to expand upon the Weekly Special and create an entire Free Stuff page that’s filled with free offers that you can receive every single day. Free offers range from popular products like our All Purpose Towel (free with a coupon on any purchase over $9) to a complete clay bar and lube kit (free over $69).

No More Weight Limit!

Instead of forcing you to place multiple orders when you have more than 60 lbs in products, our system now intelligently splits your order up into multiple boxes automatically so you can fit as many products as you like into one single order!

And More…

• Speed improvements – we’ve optimized the new DI to be blazing fast no matter what device you’re using.
• Newsletter available to everyone – even if you’re not a registered user, you can still sign up for our newsletter to be alerted of our sales by filling out the form at the bottom of any page.
• A more streamlined checkout process – we’ve redesigned our checkout process to make it simpler and faster to checkout without missing any critical information about your order.
• All Deals – we’ve created an “All Deals” page found at DetailedImage.com/Deals that lists out all of the current site-wide promotions we’re running. A great resource to bookmark and visit regularly!

PayPal, our payment processor, has informed us that they will have a period of downtime from approximately 1:00 AM EST to 2:00 AM EST on 4/20/2012. During this time you will be able to browse the site, add to your shopping cart, read articles, and manage your account, but you will be unable to complete payment on an order. We apologize for any inconvenience.  After this period is complete you will be able to resume shopping as normal.

Today we released a new and improved version of our Auto Detailing Guide that we’ve been working hard on for several months.

Among the improvements:

• Improved instructions that are clearer and more concise without compromising the in-depth detail that the guide has become known for. A huge improvement for both new detailers and experts alike.
• New sections for a variety of new topics that weren’t covered in the previous version. For instance, our Polishing Guide now has sections on Hand Polishing and Choosing a Backing Plate.
• An entirely new Engine Bay Guide.
• Updated Product Recommendations throughout the entire guide.
• A Related Articles section for each topic where we’ve hand-picked some of our favorite Ask-a-Pro Blog articles for anyone looking for even more information on a topic.

You can read our new guide by visiting our Auto Detailing Guide home page or by visiting one of the individual guides below:

• Wash & Dry
• Clay Bar
• Polish
• Glaze
• Sealant
• Wax
• Microfiber
• Wheel & Tire
• Exterior Trim
• Glass
• Interior
• Engine Bay

If you have any feedback don’t hesitate to contact us via email, Facebook, or Twitter.

PayPal, our payment processor, has informed us that they will have a very short period of downtime from approximately 2:00 AM EST to 2:10 AM EST on 3/23/2012. During this time you will be able to browse the site, add to your shopping cart, read articles, and manage your account, but you will be unable to complete payment on an order. We apologize for any inconvenience.  After this period is complete you will be able to resume shopping as normal.

After several hours of downtime we’ve completed the aforementioned server upgrade.  The site is now fully back online.  If you run in to any issues please don’t hesitate to contact us and we’ll be happy to help.

This evening Friday 1/6/2012 we will be upgrading Detailed Image to a new server beginning roughly at 5:30 PM EST. We expect that this will take a few hours.

During this time you will be able to browse our site, read articles, and even add products to your shopping cart, but for your security you will be unable to log in or to make a purchase.  We will also be posting a message at the top of every page on the website to inform visitors of what’s happening.

As soon as the migration is complete and we’ve completed our testing we will remove that message from the site, restore the ability to log in and checkout, and post another message on this blog.

We apologize for any inconvenience that this may cause.  We look forward to providing you with an even better shopping experience on this newer, faster, and more powerful platform!

One of the most common requests that we receive during the holiday season is for a wish list feature. With our new “Save Cart” option, creating and sharing a wish list is simple:

• Add all of the products on your wish list to your cart.
• Click the “Save Cart” button.
• You’ll be directed to a permanent link for your wish list (something like www.DetailedImage.com/Cart-Saved/123456/). You can share that link with anyone you wish. For their convenience, there is an “Add All To Cart” button that allows them to quickly add all of the items on your list to their cart. This saves them from having to visit each product individually.

Here are a few screenshots to illustrate:

We are expecting to experience a short amount of downtime due to regular server maintenance on Friday morning 3/26/2010 between approximately 4 AM and 5 AM. During this time you will likely not be able to browse the site or place orders. We anticipate that by 5 AM we will be back up and running. If you have any questions, please contact adam [at] detailedimage [dot] com.

*Some restrictions apply. 20% off Chemical Guys products does not apply to 128 oz sizes. Coupon codes do not apply to products on sale. Chemical Guys Madness ends 3/23/2009 11:59.59 PM EST.