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Now Offering FedEx SmartPost Shipping to Alaska, Hawaii, PO Boxes, & U.S. Territories

February 10th, 2014

Today we’re excited to announce that we’re now offering FedEx SmartPost shipping! SmartPost is a partnership between FedEx and the USPS where packages are first shipped by FedEx to your local USPS location and are then delivered to you by the postal service.

SmartPost is a low-cost shipping option for small, light packages being shipped to the continental US. Packages being shipped to Alaska and Hawaii are often cheaper than other FedEx options regardless of size.

SmartPost also delivers to places where FedEx doesn’t typically deliver packages. We’re now able to ship to PO Boxes and U.S. Territories like American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.

To learn more, please visit our Shipping page. If you have any questions for us, don’t hesitate to contact us.

Metrovac Sale

January 30th, 2014

Save on Metrovac products from 1/30/14 through 2/3/14 and get Free Shipping when you spend a minimum of $149 using coupon code DIFree.

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Metrovac Sale - Shop Now

25% Off Microfiber Products

January 20th, 2014

Save 25% on over 30 microfiber products from 1/20/14 through 1/26/14 11:59 PM ET. In addition to that get Free Shipping when you spend over $149 using coupon code DIFree or $4.99 Shipping when you spend over $49 using coupon code DI499.

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25% Off Microfiber Sale - Shop Now

Scheduled Site Maintenance – Saturday, January 11th

January 10th, 2014

We will have a short period of downtime from approximately 9:00 AM ET to 11:00 AM ET on 1/11/2014 to perform scheduled maintenance to our site. During this time you can browse the site, but you will be unable to log in to your account or make a purchase. We will post a message on every page of the site as soon as we start, and we’ll remove the message as soon as our maintenance is complete. We apologize for any inconvenience. If you have any questions please don’t hesitate to contact us.

Update 8:50 PM ET 1/11/14 – unfortunately we ran into more issues than we anticipated when upgrading our database software. For a large part of the day customers were not able to make purchases. The updates are now completed and the site is fully up and running. If you encounter any problems please let us know. We’re sorry for making it so difficult to shop with us today. We’ll do our best to minimize this type of interruption in the future.

Winter Weather Delays

January 3rd, 2014

As many of you know, the Northeast is being hit hard by Winter Storm Hercules. In addition to over a foot of snow here in Albany, NY, we’re also faced with extreme cold and wind. Wind chills up to -25 degrees Fahrenheit combined with the snow and ice have made travel potentially dangerous. For the safety of our employees, we have decided to close our warehouse operations on Thursday, January 2nd and Friday, January 3rd.

With the New Year’s Holiday on Wednesday and the weekend beginning tomorrow, this means that orders placed as far back as Tuesday, December 31st will not ship until Monday, January 6th. We sincerely apologize for the delays. We will be in bright and early Monday morning working hard to get every single package out. If you’ve placed an order that has yet to ship, you can expect it to ship Monday. We’ll send you a tracking email as soon as it leaves our warehouse.

If you have any questions, don’t hesitate to contact us.

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