
Do you remember why you left your job? Take a moment and think about that before we continue.
Do you remember all the factors that led you starting a business? Step outside of yourself and more importantly your own ego. Put yourself in an employee (or potential one’s) position. I know for sure the grind of running a business, with the labor, creative struggle, the stress that comes with the role. Even when we are prepared, we are never fully prepared for it. They will not fully experience your business. But that is also the point. For your benefit, step outside of yourself and look into someone who is not invested.
I ask questions that leave clues about quality employee retention and quality acquisition. Do you offer a job or a career? Even if your offer is for a career, is the application process communicating a position someone is serious can see themselves growing in? How much do you know about your employees outside of their ability to do their task? It may seem silly on the surface, but I think you would be amazed how much more loyal an employee can be with some human connection.
When I read about complaints and struggles with employees, I leads to me questioning employers in the detailing industry. I do wonder how quickly some people forgot where they came from. I wonder if some people do not understand their responsibilities are not the same as the owner. They are not getting the same long-term benefits. Did your issues, that you seem (?) to always find fault with other people, carry over to you as the owner?
Real questions! How much do you know about your employees? Do you care to know? Maybe that is your problem. Not just whether you gave them a dollar more than the other detailing business. Ever think what your employees, strangers, or people in your life would say about you in person? Honestly for most of us, the collective opinion (fair or not) would shock us.
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