{"id":40451,"date":"2024-08-27T00:00:04","date_gmt":"2024-08-27T04:00:04","guid":{"rendered":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/?p=40451"},"modified":"2024-07-10T14:25:34","modified_gmt":"2024-07-10T18:25:34","slug":"ego-in-the-detailing-industry-the-great-contradiction","status":"publish","type":"post","link":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/ego-in-the-detailing-industry-the-great-contradiction\/","title":{"rendered":"Ego In The Detailing Industry: The Great Contradiction"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-42423\" src=\"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-content\/uploads\/2024\/01\/Owning-A-High-End-Detailing-Business-Part-5.jpg\" alt=\"\" width=\"1024\" height=\"768\" srcset=\"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-content\/uploads\/2024\/01\/Owning-A-High-End-Detailing-Business-Part-5.jpg 1024w, https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-content\/uploads\/2024\/01\/Owning-A-High-End-Detailing-Business-Part-5-300x225.jpg 300w, https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-content\/uploads\/2024\/01\/Owning-A-High-End-Detailing-Business-Part-5-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Ego in the industry.\u00a0 What does that even mean?<\/p>\n<p>There are people who have summoned up a list of individuals at this moment.\u00a0 Often, they do not realize this topic may also be about them.\u00a0 I doubt discussing this topic will automatically change the hearts and minds of many of those people.\u00a0 But being provocatively honest might lead to us transforming to a healthier representation of the detailing industry.<\/p>\n<p>People say this, &#8220;it&#8217;s all ego&#8221; or &#8220;there is too much ego.&#8221;\u00a0 I do not believe that to be the case.\u00a0 I believe insecurity is and has always been the real issue.\u00a0 Ego is merely incidental, and not truly an accurate description of the neurotic behavior I am about to describe.\u00a0 In fact, a little pride is not necessarily a bad thing.\u00a0 We all started a business whether it was our goal or a reluctant realization of our responsibility to be our own boss.\u00a0 That inherit authority means to have clarity and act upon it without apology in honor of our company vision.\u00a0 Being the boss is about accepting responsibility for your business decisions.\u00a0 What I really see are limiting beliefs, jealousy, and animosity redirected towards other people based upon our own feelings of inadequacy.\u00a0 It is as if someone else&#8217;s decisions to attract customers other business owners may not want anyway have some perceived effect on what they should do.\u00a0 Social media influences have absolutely unlocked these problems.\u00a0 I will provide some of the most common examples that I see.<\/p>\n<p>You only do full correction.\u00a0 You are built for quick one step polish details that you can efficiently send cars off.\u00a0 You wash cars, really you just wash cars!.\u00a0 You don&#8217;t touch interiors.\u00a0 You only clean the inside of cars.\u00a0 All of these businesses exist.\u00a0 Assuming there are some ethics in your offer,\u00a0 I don&#8217;t think any of this is a real problem.\u00a0 The real issue is telling another business they must be like you to be legitimate.\u00a0 Then there is the other side of the coin.\u00a0 People passively boasting that another business will fail if they do not duplicate your business model because it is the only way to make money.\u00a0 For the person critical of someone who focuses on multiple step polishing details, go to a reputable body shop and tell the staff color matching of adjacent panels doesn&#8217;t matter.\u00a0 Tell their manager, ego is costing them money.<\/p>\n<p>I mention my concerns about certain local car washes and automatic washes due to the fact the group that consumes my content may care about swirls.\u00a0 But there are owners of tunnel washes doing financially better than most of us while making their customers very happy for a few dollars.\u00a0 Two different pots are calling each-other&#8217;s kettle black, screaming ego as if it is a negative to believe in the kind of services you offer and the crowd you cater to.\u00a0 Not being secure and focused on what you are doing is an issue of insecurity not ego.<\/p>\n<p>What I really hear in these moments are business owners screaming, &#8216;it&#8217;s not fair, if only you were like me I can show you who the best detailer is.<\/p>\n<p>From a business standpoint the energy spent communicating why the way you run your business is superior is better served creatively on your business social media pages.\u00a0 Real customers can get value from it.\u00a0 I can think of more constructive ways to communicate your value instead of posting perceived errors in someone&#8217;s detail to your peers with a different price tag.\u00a0 Often it is hinted at this detailer who offers a different accredited coating.\u00a0 Perhaps sparring the passive jab at Coating Brand XYZ, this would be a great opportunity to mention what a professional detailing service looks like versus another one.\u00a0 It is also a great opportunity to mention the importance of detailing maintenance.\u00a0 By not doing the former you are also validating (creating more of your real frustration) customers who shop price or value because they do not take the service SERIOUSLY.\u00a0 This is the problem on multiple levels.\u00a0 The attitude many people have about the industry along with our fear of expression and boundary control, I believe is the real issue that drives the infighting.<\/p>\n<p>What is a common perception of anyone in the detailing industry by people who may or may even be your customers?\u00a0 It is not necessarily good and in fact often incredibly demeaning.<\/p>\n<p>There is a distinction between the healthy and toxic ways we deal with the public.\u00a0 I never became upset or irritated by someone who (with class) communicates this is out of their budget.\u00a0 When someone is demeaning or responds feeling insulted by a value proposition we both can decline, that bothers me.\u00a0 It bothers me equally as much when other detailers are attacked for their pricing, by (obviously) many people who never ran a detailing business.\u00a0 It goes back to a visual description many people have in their minds of anyone off the street with rags in their hand on a Sunday morning.\u00a0 A part of the negative energy that detailers behind a keyboard give out, I truly believe comes from dealing with that abuse.<\/p>\n<p>This is part of the reason why I speak and write so many articles about being professional, presentable, and also setting boundaries.\u00a0 I am hoping for an infusion of positive energy.\u00a0 I also hope that more people see skill, dedication, and business sacrifices, and while not necessarily wanting those services (higher end detailing vs car wash or other detailing), be more respectful.<\/p>\n<p>I am not going to accept an opinion of myself that is derogatory because a significant number of people, many who will never be my clients, look at what I do in a negative light.\u00a0 I also don&#8217;t need to pick at what other detailers do on my personal social media for internal validation.\u00a0 I put a tremendous amount of effort to reach my goals and milestones.\u00a0 I have put as much effort on the business, outside of the hard work (several long days on a vehicle) you see on my social media.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ego In The Detailing Industry: The Great 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