{"id":47540,"date":"2026-05-12T00:00:41","date_gmt":"2026-05-12T04:00:41","guid":{"rendered":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/?p=47540"},"modified":"2026-04-30T14:13:48","modified_gmt":"2026-04-30T18:13:48","slug":"customer-concerns-compilation-of-questions-and-concerns-from-prospective-and-actual-clients","status":"publish","type":"post","link":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/customer-concerns-compilation-of-questions-and-concerns-from-prospective-and-actual-clients\/","title":{"rendered":"Customer Concerns – Compilation Of Questions And Concerns From Prospective And Actual Clients"},"content":{"rendered":"

A lot of people have overlooked what I told them, often because they found others who validated what they wanted to hear.\u00a0 I am not going to do that.\u00a0 This is also an example of why I make a big deal about talking to people in person prior to booking.\u00a0 Often a conversation has led to people thinking, ‘this is not for me.’\u00a0 They are right.<\/p>\n

Your Paint Aging And Deteriorating<\/h2>\n

I will be told oxidation.\u00a0 I see the car in person to usually find that it is not the case, or essentially not the real issue.\u00a0 The paint is delaminated.<\/p>\n

\"Clear<\/p>\n

Some will actually argue or discredit my knowledge on this.\u00a0 I suspect many people who waste resources and time in the long run are not going to call and acknowledge what we both know about someone’s promises that are temporary band-aids.<\/p>\n

Your Paint And Correction<\/h2>\n

There is no way around the reality of what I am telling you.\u00a0 Defect removal and gloss (for long term).<\/p>\n

\"wash<\/p>\n

The swirls are back, and my detailer said they were removed.\u00a0 That is new damage!\u00a0 The complaint is the equivalent of having heart surgery, going on an exercise and diet regiment; later continues doing the exact or moderately the same poor lifestyle choices.\u00a0 Imagine that person complaining to their surgeon or primary care doctor, blaming them for being in poor health years later.\u00a0 This often happens in the professional detailing world.<\/p>\n

Just because someone speaks your language, example buffing does not make their statements factual.\u00a0 In fact, that is more a concern.\u00a0 Someone who is a little too excited to provide you a ceramic coating service, without any caveat, is a concern.<\/p>\n

Ceramic Coating<\/h2>\n

Not invisible.\u00a0 Here is the catch, neither is Paint Protection Film<\/p>\n

Conclusion<\/h2>\n

I started by stating consumers who passed on me, went to someone who told them what they wanted to hear, whether price or expectation.\u00a0 I am often curious why would they go to me if the OTHER GUY\/GIRL etc? I think that is an answer we all know.\u00a0 I am not the only reputable detailing business you could pose that rhetorical question for. The reality in conclusion car detailing, often professional, is not for a number of people.\u00a0 Kicking the tires, does not make you a car enthusiast.<\/p>\n","protected":false},"excerpt":{"rendered":"

A lot of people have overlooked what I told them, often because they found others who validated what they wanted to hear.\u00a0 I am not going to do that.\u00a0 This is also an example of why I make a big deal about talking to people in person prior to booking.\u00a0 Often a conversation has led […]<\/p>\n","protected":false},"author":43,"featured_media":49240,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1412],"tags":[4113],"class_list":{"0":"post-47540","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-running-a-detailing-business","8":"tag-findin-a-detailer"},"jetpack_featured_media_url":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-content\/uploads\/2026\/04\/Customer-Concerns-Featured-Image.jpeg","jetpack_shortlink":"https:\/\/wp.me\/p1kPO7-cmM","jetpack_sharing_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/posts\/47540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/comments?post=47540"}],"version-history":[{"count":7,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/posts\/47540\/revisions"}],"predecessor-version":[{"id":49238,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/posts\/47540\/revisions\/49238"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/media\/49240"}],"wp:attachment":[{"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/media?parent=47540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/categories?post=47540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.detailedimage.com\/Ask-a-Pro\/wp-json\/wp\/v2\/tags?post=47540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}