About Us
Company History
Detailed Image was founded in 2004 by George and Greg who were friends and neighbors growing up. The business started out of home with very humble beginnings and a lot of "sweat equity". It began growing very fast and it quickly became a full time job for both of us. We initially did both a professional detailing service and operated our online store but we later sold the service side of the business. In 2007 we decided to merge our business with two life long friends, Mike and Adam, to form Pure Adapt Inc. Adam and Mike both bring a wealth of business knowledge, especially in the areas of web design, programming, and operations management. The new skills they have brought to our business have allowed us to grow faster while increasing efficiency. In 2008 we moved the business to a 5,300 sq ft warehouse in Guilderland, NY to accommodate our growing inventory. In 2009 we began our Going Green Program, where we made many changes to our business to be more environmentally friendly. We now use biodegradable peanuts made from cornstarch, print all invoices using 100% recycled paper, and we recycle cardboard, plastic bags, bottles, cans, paper and more.
Company Philosophy
Detailed Image is run by it's owners and we operate the business with uncompromising integrity and honesty. We frequently shop at many other online stores and we like to treat our customers the same way we like to be treated while shopping online. We never share your information with third parties and we have the utmost respect for the privacy of your personal information. While shopping with us our goal is to provide you with the highest quality products to meet and exceed your detailing goals. These outstanding products come from around the world from some of the best manufacturer's in the business, so you can get the best results possible. We take a tremendous amount of pride in helping you find the right products for you. Regardless of your budget or time restrictions we have the products to help you clean, shine and protect virtually every surface on your vehicle. In combination with right products we have the detailing experience to help you learn the proper techniques involved with high quality detailing. Our Detailing Guide provides detailed instructions for each step in the process. We also are here to help you with any questions you may have about how to do any step in the process and with product recommendations.
Future Plans
Detailed Image launched our redesigned website in the Spring of 2009 to provide you with a superior shopping experience. The site now looks better and functions more efficiently, saving you time and money. If you want to learn more about detailing and the products we carry there is now more product information, detailing tips, step by step instructions, product reviews, manufacturer's page, best seller lists and so much more. Best of all is we are not done yet, we have many exciting new features which we plan to add throughout 2009 and beyond. As for our products we are planning on adding several new brands this year and we will continue to look for the highest quality products on the market. We are committed to being your source for high quality detailing supplies.
