Information CollectionPersonal Information & Registration
Prior to making a purchase with us you are required to give contact information such as name, address, and email address. We use this information to contact you about the services on our site in which you have expressed interest and to ship products to you that you have purchased. You can optionally choose to create an account with us so that you can Log In to access your purchases.
Registration and Log In is conducted securely using a secure socket layer (SSL). For your security we encrypt your passwords in our database so that even our team is unable to view them.
Detailed Image - owned by Pure Adapt, Inc - is the sole owner of the information collected on detailedimage.com. We collect personally identifiable information from our users at several different points on our web site.Credit Card Orders
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using high-grade secure socket layer technology (SSL). Our servers are also fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information so that we may notify the winner.
Uses of Information
Names are collected for the sole purpose of creating a friendly user experience (i.e. personalized pages and emails). Email addresses are collected for the purpose of emailing users and as a unique user Log In. Addresses are used for billing and shipping information when purchasing items from Detailed Image.
Communications from the SitePurchase & Shipment Confirmations
Upon making a purchase with us we email you an order confirmation email. When your purchase ships we send an email providing you with tracking information. You may not opt-out of these transactional communications, which are not promotional in nature.Newsletters
We offer optional, opt-in newsletters to provide information about our products such as articles, sales, and coupon codes. You may unsubscribe at any time via a link at the bottom of the email, in your My Account page, or by contacting support [at] detailedimage [dot] comPersonalized Newsletters
We periodically send personalized newsletters to help improve your experience on DetailedImage.com. These newsletters may remind you of unpurchased items left in your shopping cart, follow-up with you on previous purchases, notify you of shipment deliveries, and more. You may unsubscribe at any time via a link at the bottom of the email, in your My Account page, or by contacting support [at] detailedimage [dot] comService-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to close your account by contacting support [at] detailedimage [dot] comCustomer Service
We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.Profile
As is common practice, we store information that we collect through cookies and log files to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
You may request a copy of this information by following the instructions in the "Access to Personally Identifiable Information" section below.
We DO NOT share your profile with other third parties.
Information Sharing and DisclosurePersonally identifiable information
We DO NOT Share Personally Identifiable Information with Third Parties.Agents
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
The prior month's log files are deleted from our server at the end of each month. Aggregate reports, containing information such as how many visits a web page received, are not deleted.
We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.
If you reject cookies, you will not be able to successfully log in and use your account - including purchasing items from us.
Third-Party ServicesGoogle Analytics
We also use Google Analytics to provide remarketing information for Google Ads. This enables us to market special offers to our users elsewhere on the internet using Google Ads. To accomplish this, Google places a cookie in your web browser to identify you as a Detailed Image visitor. You can opt out of this by visiting Google's Ads Preference Manager or by using one of the methods listed below in the "Blocking Third-Party Services" section.Facebook Audiences
We use Facebook tracking code to create custom audiences that enable us to show special offers to our visitors on Facebook. You can opt out of Facebook ads here or by using one of the methods listed below in the "Blocking Third-Party Services" section.
Blocking Third-Party Services
This can be accomplished by opting out at the links provided in the "Google Analytics" and "Facebook Audiences" sections above, by using the Direct Advertising Alliance's WebChoices Tool, using a browser add-on, or by using privacy settings in your browser, such as Enhanced Tracking Protection in Firefox or Shields in the Brave browser.
Links to Other Sites
This web site contains links to other sites that are not owned or controlled by Detailed Image or Pure Adapt, Inc. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your My Account page or by emailing our customer support at support [at] detailedimage [dot] com. Please note that we will still retain any information necessary for accounting records or other necessary business purposes.
If you would like a record of all of the personally identifiable information that we have stored on you, you may request this information by emailing support [at] detailedimage [dot] com. The records will be emailed to you within 30 days in Microsoft Excel format. These requests may be made twice in any twelve-month period. Please note that we will take additional steps to verify your identity prior to releasing this information.
California Consumer Privacy Act (CCPA)
In the event that Detailed Image or Pure Adapt, Inc goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and notice on our web site of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.