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A message from our owners: as the owners of Detailed Image we regularly shop on other e-commerce stores and the "Privacy Policy" we have outlined below is one we are comfortable with for not only our business but the e-commerce stores we shop at personally. We hope you can use Detailed Image with confidence knowing we've created a safe and secure site to protect you and ensure an outstanding experience.

Privacy Policy

Information Collection

Personal Information & Registration

Prior to making a purchase with us you are required to give contact information such as name, address, and email address. We use this information to contact you about the services on our site in which you have expressed interest and to ship products to you that you have purchased. You can optionally choose to create an account with us so that you can Log In to access your purchases.

Registration and Log In is conducted securely using a secure socket layer (SSL). For your security we encrypt your passwords in our database so that even our team is unable to view them.

Detailed Image - owned by Pure Adapt, Inc - is the sole owner of the information collected on We collect personally identifiable information from our users at several different points on our web site.

Payment Methods

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using high-grade secure socket layer technology (SSL). Our servers are also fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS).

All payments for orders are fulfilled via PayPal's Braintree service. At no point does Detailed Image store or verify your credit card information. Please refer to their Privacy Policy at regarding questions related to information submitted to them.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information so that we may notify the winner.

Uses of Information

Names are collected for the sole purpose of creating a friendly user experience (i.e. personalized pages and emails). Email addresses are collected for the purpose of emailing users and as a unique user Log In. Addresses are used for billing and shipping information when purchasing items from Detailed Image.

Communications from the Site

Purchase & Shipment Confirmations

Upon making a purchase with us we email you an order confirmation email. When your purchase ships we send an email providing you with tracking information. You may not opt-out of these transactional communications, which are not promotional in nature.


We offer optional, opt-in newsletters to provide information about our products such as articles, sales, and coupon codes. You may unsubscribe at any time via a link at the bottom of the email, in your My Account page, or by contacting support [at] detailedimage [dot] com

Personalized Newsletters

We periodically send personalized newsletters to help improve your experience on These newsletters may remind you of unpurchased items left in your shopping cart, follow-up with you on previous purchases, notify you of shipment deliveries, and more. You may unsubscribe at any time via a link at the bottom of the email, in your My Account page, or by contacting support [at] detailedimage [dot] com

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to close your account by contacting support [at] detailedimage [dot] com

Customer Service

We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.


As is common practice, we store information that we collect through cookies and log files to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

You may request a copy of this information by following the instructions in the "Access to Personally Identifiable Information" section below.

We DO NOT share your profile with other third parties.

Information Sharing and Disclosure

Personally identifiable information

We DO NOT Share Personally Identifiable Information with Third Parties.


We use PayPal for all payment processing. Please refer to their Privacy Policy at for how they store and use the information that you give them.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

The prior month's log files are deleted from our server at the end of each month. Aggregate reports, containing information such as how many visits a web page received, are not deleted.


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to the personally identifiable information you submit while on our site. This helps provide you with a personalized experience.

We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.

If you reject cookies, you will not be able to successfully log in and use your account - including purchasing items from us.

Third-Party Services

Google Analytics

As many websites do, we use Google Analytics to collect and analyze this non personally identifiable information about our visitors. You can read their privacy policy here. You can opt-out of participating in Google Analytics by using a browser add-on or by using one of the methods listed below in the "Blocking Third-Party Services" section.

We also use Google Analytics to provide remarketing information for Google Ads. This enables us to market special offers to our users elsewhere on the internet using Google Ads. To accomplish this, Google places a cookie in your web browser to identify you as a Detailed Image visitor. You can opt out of this by visiting Google's Ads Preference Manager or by using one of the methods listed below in the "Blocking Third-Party Services" section.


To help protect our site from spam and abuse, we use reCAPTCHA v3 from Google. This service helps us detect abusive traffic on our website without user interaction. The Google Privacy Policy and Terms of Service apply.

Facebook Audiences

We use Facebook tracking code to create custom audiences that enable us to show special offers to our visitors on Facebook. You can opt out of Facebook ads here or by using one of the methods listed below in the "Blocking Third-Party Services" section.

Blocking Third-Party Services

While it is required that you enable cookies in your browser to shop with us, you may block third-party scripts from Google and Facebook that use cookies.

This can be accomplished by opting out at the links provided in the "Google Analytics" and "Facebook Audiences" sections above, by using the Direct Advertising Alliance's WebChoices Tool, using a browser add-on, or by using privacy settings in your browser, such as Enhanced Tracking Protection in Firefox or Shields in the Brave browser.

Please note: blocking scripts from PayPal, Venmo, Apple Pay, Google Pay, or Braintree Payments (a PayPal company) may block your ability to complete payment during checkout.

Links to Other Sites

This web site contains links to other sites that are not owned or controlled by Detailed Image or Pure Adapt, Inc. Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your My Account page or by emailing our customer support at support [at] detailedimage [dot] com. Please note that we will still retain any information necessary for accounting records or other necessary business purposes.

If you would like a record of all of the personally identifiable information that we have stored on you, you may request this information by emailing support [at] detailedimage [dot] com. The records will be emailed to you within 30 days in Microsoft Excel format. These requests may be made twice in any twelve-month period. Please note that we will take additional steps to verify your identity prior to releasing this information.

California Consumer Privacy Act (CCPA)

While we don't meet the thresholds for required compliance of the CCPA, we believe in secure privacy practices and being transparent about those practices for all of our customers. We hope that this Privacy Policy sufficiently outlines what personal data we collect, how it is shared, and provides you with options for requesting that data and opting out of third-party data collection. If you have any questions or concerns, please do not hesitate to email us at support [at] detailedimage [dot] com or call us at 518-861-8811.

Business Transitions

In the event that Detailed Image or Pure Adapt, Inc goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and notice on our web site of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at support [at] detailedimage [dot] com.

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