High End Car Care Supplies | 2,100+ Products | 81 Brands| 10,500+ Reviews | 1,350+ Ask-a-Pro Blog Posts
Close Menu

Shop Categories

Shop Brands


Clean Shine Protect
Free Shipping over $149 w/coupon DIFree

Shop Categories

Shop Brands


Cookies are disabled in your web browser. To shop with Detailed Image, please turn cookies on and then refresh the page.


We accept unopened and unused product returns within 30 days of purchase. All returns must be accompanied by our return form and be shipped to one of our addresses listed below. Please attach any relevant information such as your order invoice or email conversations with us to help us process your return as fast as possible.

We do not pay for shipping for you to make a return, nor do we refund your shipping charge on the original purchase, however if you used PayPal as your payment method you may be eligible for a refund on return shipping. See their website for more information.

Tool Returns & Service

Detailed Image does not accept the return of any tool, machine, or item shipped directly from the manufacturer at this time. Each manufacturer has specific guidelines and processes that need to be followed if they accept returns or need to service your tool. Check out our Tool Returns & Service page for a complete breakdown of tool returns and return procedures.

Missing, Incorrect, or Damaged Items

We request that you contact us before you ship us back any incorrect or damaged items. We will give you the option of a refund, credit towards a future purchase, or to have the correct item shipped to you at no additional charge.

Return Form

Click below to download our return form. All returns must be accompanied by this form.

PDF Download Return Form


If you're shipping your return via USPS:

Pure Adapt, Inc.
PO Box 58
Guilderland Ctr., NY 12085-0058

If you're shipping your return to us via FedEx, UPS, or any other carrier:

Pure Adapt
2 Van Buren Blvd.
Bldg 19, Bay 1A
Guilderland Ctr., NY 12085

Detailed Image Footer Border
Available Deals
20 Off Pads and Polishes
Quantity Discounts - Buy More, Save More!
Free Stuff
Every Day Free Shipping over $149 coupon DIFree or $4.99 Shipping over $49 coupon DI499 - DI Ship and Save
Close overlay