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Sales & Promotion Restrictions

General Restrictions

  • All promotions do not apply to wholesale accounts.
  • Percent and dollar off coupons may exclude certain products and brands depending on the promotion.
  • Percent and dollar off coupons will exclude buffers, vacuums, water filtration units, gages, extractors, steamers, pressure washers, blowers, kits, packages, sale items, RoboReel, Scangrip, Glass Mechanix, Mytee, and other select items unless specifically stated otherwise.
  • Any giveaways including gift certificates, credits, or products are limit one order per household and/or customer.
  • Promotions requiring a minimum dollar amount spent with the purchase do not include tax, shipping charges, gift certificates or similar charges.
  • Discounts do not apply to gift certificates.
  • Returns will adjust discounts or promotions on orders accordingly and does include voiding the promotion with order if applicable.
  • Expired promotions will not apply to any new orders.
  • New promotions cannot be applied to past orders.
  • Entire order must be shipped to one address.
  • Return shipping is the customer's responsibility.
  • Promotional offers may be modified or terminated at any time without notice.
  • All promotions expire at 11:59 PM Eastern Standard Time on date specified.
  • No further action necessary for giveaways.
  • Promotional giveaway for gift certificates and credits can only be used for future purchase.

Coupon Code Restrictions

  • Coupon codes do not apply to wholesale accounts.
  • Coupon codes do not apply to items shipping directly from the manufacturer.
  • Coupon codes cannot be combined. Limit one coupon code per transaction.
  • Coupon codes exclude certain products and brands.
  • Coupon codes do not apply to buffers, vacuums, water filtration units, gages, extractors, steamers, pressure washers, blowers, kits, packages, sale items, RoboReel, Scangrip, Glass Mechanix, Mytee, and other select items.
  • Coupon codes may require a minimum order that does not include taxes, shipping and handling charges or similar charges.
  • Coupon codes need to be redeemed during check out.
  • We reserve the right to limit coupon code usage.

Shipping Restrictions

  • Shipping promotions only apply to 48 contiguous states excluding Hawaii, Alaska, PO Boxes, and U.S. Territories.
  • Shipping promotions must be shipped to the same address.
  • All shipping requires a coupon code and minimum order unless otherwise stated.
  • Minimum order requirements does not include taxes, shipping charges or similar charges.
  • Shipping and delivery time estimates are not valid for out of stock items or items shipping directly from the manufacturer.
  • Shipping promotions do not apply to any items shipping directly from the manufacturer unless otherwise stated.

General Contest Rules

  • Winners must be a registered DI user.
  • All contests expire at the date and time listed, no exceptions.
  • Any physical winnings or prizes must be shipped to the address listed on the winning customers Detailed Image account.
  • Prizes are shipped free of charge to the 48 contiguous states. Hawaii, Alaska, PO Boxes, and U.S. Territories may be subject to additional charges.
  • Prizes in the form of DI gift certificates will be emailed to the email address listed on the winning customers Detailed Image Account.
  • If there is a tie for the winning prize, Detailed Image has the right to decide who wins.
  • Winners must claim prizes within 30 days.
  • Contests can be listed on, but are not limited to: Facebook, Twitter, Car Forums, Google+, YouTube, Instagram, Ask-A-Pro Blog, DI Blog, and DI Newsletter.
  • Detailed Image reserves the right at its own discretion to modify or terminate any contest.

First Order Free Shipping

  • This offer is available to new newsletter subscribers only.
  • Existing customers are not eligible for this offer. Existing customers are defined as customers who have made at least one purchase.
  • Limit 1 coupon per person. This includes but is not limited to: email address, account, and address.

Refer a Friend Program

  • You must place at least one order with us to become eligible to participate. To qualify, an order must be a paid order that has been processed and shipped.
  • To receive credit for a referral, the email must be a valid email address that has not previously been subscribed to our newsletter.
  • Referrals must be entered on your personal Refer a Friend page to receive credit. A link to your page can be found in your My Account.
  • Referrals must be entered by the owner and user of the email address. You can not enter emails on behalf of someone else.
  • Credits are applied once daily, therefore it may take up to 24 hours for new credits to appear on your account.
  • We reserve the right to substitute a reward of comparable value without any prior notice.
  • Limit 1 of each reward per person. This includes but is not limited to: email address, account, and address.
  • Abuse may lead to being removed from the program, your account being banned from future purchases, and/or other actions to remedy the abuse as outlined in our Terms of Service.

Wholesale Referral Program

  • You must place at least one order with us to become eligible to refer new wholesalers. To qualify, an order must be a paid order that has been processed and shipped.
  • Referrals must be made using the link provided in the Wholesale Referral Program page within your account.
  • Credits are automatically applied to both accounts within one business day of the shipment of the new wholesaler's first wholesale purchase. The status of any referral can be found on the existing wholesaler's Wholesale Referral Program page.
  • We reserve the right to substitute a reward of comparable value without any prior notice.
  • Both parties must be in good standing with Detailed Image.
  • New wholesalers may only receive the first purchase credit once. This includes but is not limited to: business, email address, account, and address.
  • Abuse may lead to being removed from the program, your account being banned from future purchases, and/or other actions to remedy the abuse as outlined in our Terms of Service.

Sales & Promotion Extensions

If you're unable to make a purchase of a current sale or promotion, you can Contact Us and we will be happy to extend the expiration date for you so that you can take advantage of it at a later date! Please note that you must contact us during the sale in question and that Detailed Image reserves the right to extend or not extend the sale to any individual. You will not be able to combine multiple promotions. If the sale has already expired unfortunately we can't extend it for you.

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