Customer Testimonials

There are a lot of people online, various forums and such, but the pros on DI are by far the best and most knowledgeable, and some of the best write ups I have come across. You guys rock. Keep up the good work!!!

Your company has a great selection of products and continually upgrade and bring out the latest and greatest and have some of the finest detailers writing reviews which is a great help. They work these products everyday and know all the pluses and minuses of them and don't try and sugar coat any negative aspects. Your customer service is second to none, when I write a question I always have an answer within few hours and that is great, Thanks.

Thank you for such quick shipping. I have made many orders and they are always on time. Working with other sellers have made me realize what a great organization you have going here! Customer for life! Can't wait to watch it grow and develop!

I wanted to thank you again for all of your help when I was deciding what products would be right for me. I absolutely love the buffer! It's amazing! I polished my 1965 Porsche 356C and it looks better than it did when my dad bought it over 25 years ago. My BMW looks pretty damn good if I do say so myself as well!

I have been ordering through DI for several years and have not found another website that offers all of the things I need for my business. They have unparalleled customer service and I will continue to buy from them and recommend them to all of my friends, family, and clients.

I want to do a shout-out to Greg and all the other guys at Detailed Image. First of all, all the products that I've bought from them have been simply outstanding! Truly top of the line stuff when it comes to car-care. Not only that, but when recently one of the products didn't live up to my expectations, (Notice I didn't say it was defective) they replied promptly and credited me the amount of the purchase. Thank you guys for your outstanding customer service! Your response to my dissatisfaction shows just how much you guys care about your customer. This is how to run a business!

Just wanted to say thanks for being a great company. Been buying from you for a little over 2 years and have never been disappointed. It's nice to see a company that actually replies to emails, other companies could take a lesson.

Thank you for the quick reply! When searching for a supplier of detailing supplies, you stood out as having great prices. Your excellent customer service will keep me coming back! Thank you again!

Thanks for your support and guidance with product selection Detailed Image! Throughout the process of my business growth from start to finish you and the team at DI have been there to answer any question I had. Thanks for everything!

Thank you again for the fast reply! You guys get A+ for customer service and I will be sure to talk you up on the Camaro5 forums. I've only ordered twice from DI (only got my Camaro 7 weeks ago) but DI has a customer for life.

I discovered Detailed Image last winter while searching for a way to wash my car in the winter. That's when I stumbled upon ONR. I read all of the how-to articles and Ask a Pro blogs. As soon as it got warm I placed my order and got started on my first complete paint correction and I've been hooked ever since. DI took my level of detailing to heights I never imagined. My work is the result of your great site, top of the line products and great prices, and informative articles. And thanks to all the authors who take the time to contribute to the Ask a Pro blog as I know how much extra time it takes to document your work. Thanks again.

I am not just ENJOYING the [Ask a Pro] Blog, I'm finding it to be one of the most helpful things in my life at the moment. I am recently divorced and also in the midst of changing careers. It's taken 49 years to discover and my passion, and for me that passion is detailing. Detailed Image, the Blog, and the Pros who write, have really helped me during this difficult time. I've bought a lot of stuff from you guys and have been impressed with your pricing and service. The website is amazing and easy to navigate and find what I'm looking for. The Blog and the Pros have taught me so much. I can't even imagine how long it would have taken me to acquire so much knowledge about the industry without your site! I have a long road ahead of me before I'm making a living as a professional detailer, but I feel like I'm much further ahead thanks to you guys. Keep up the good work.

Thanks a ton for your help Greg. Your site is simply the best out there and I can't thank you enough for the articles you have posted and your activity on e90post.com. Your work is nothing short of mind blowing. I hope that your willingness to provide your own personal tips and tricks is helping your business thrive. Your prices, service and amount of information is far better than any other detailing site I have visited.

DI is the best detailing supplier around, as far as I am concerned; I doubt I will ever buy from someone else again and I will refer all of my friends to them. Not only do they stock a ton of products, have incredible information, and respond promptly to questions, but I receive my products in two days. I just placed an order late Sunday night and I received it mid-day Tuesday. That is awesome! They're also from my home town, so I am happy to support a local business, even though I don't live anywhere near there anymore. Go DI!

One of the best sites to buy detailing products on the net. Amazing info on all your products. You guys put every other site TO SHAME. I already referred 4 of my buddies to this site, the were amazed with the selection and prices. Just thought id share that with you! Have a great day :)

I can't tell you guys how satisfied and impressed I am with the quality of your company, customer service and website. Yesterday morning, I placed an order through the site for a few miscellaneous items (Surbuf Pads, CG EZ Glaze). Not only did I receive a coupon code for 10% off, but I was able to recieve $3 ground shipping. I thought this was phenomenal, so I pulled the trigger and ordered. After checking on my order status this morning, I realized there was a "Free All Purpose MF" deal as well, I wasn't concerned I thought I probably needed another coupon code and forgot about it. Today, literally less than 30 hours after I placed the order, It arrived at my door with the Free All Purpose MF included. I was in awe. Never have I had cheaper online shipping, and never have I received "ground shipping" the next day.Not to mention at a discounted price! I'm a loyal reader of the DI Ask A Pro blog, and absolutely adore the website. The articles are excellently written, the photos complement the blog posts perfectly, and the feedback from the pros just adds to the quality. Pricing is excellent, I check the daily special whenever I get the E-mail, and I'm always browsing the other specials and promotions too. This is something I don't usually do, but I felt my compulsion to do so was necessary and justified based on my unsurpassed level of satisfaction. Keep up the stellar work guys, you've got a customer for life here.

Thank you so much for taking the time to respond to my email. I got the package today, everything looks perfect. Thanks again for your help. Your customer service is exactly why I will continue to shop with you and the reason I have recommended you to all of my car friends! You guys are truly awesome!

I wanted to take a moment to thank you for the great customer support and for getting out the replacement shipment so quickly. On close inspection of the box used for the first shipment, it certainly seems that there was some "nefarious remodeling" of the package and some items were stolen, probably while in the hands of the common carrier. Your replacement of the missing items with several free towels is very much appreciated. The value of a business is wholly dependent upon its reputation and yours is the best!

I can't thank you enough for all you help, I always wanted to do a proper job of detailing but didn't know how. I trust all your suggestions. It is hard to find a good company - in any field - I am a mechanical engineer and my job has taught me just how hard it is to find one you can trust. I believe you have a really great company that I can buy quality products from at a fair price for many years to come (or at least until I get to old and lazy and have someone else detail my cars...lol). Thanks again.

Thank you very much. I was directed to your site by a number of people who are amateur/professional detailers and I was very impressed with the selection of quality products, especially compared to a auto-parts store selection. I intend to purchase additional products in the future. Thanks again.

Thank you so much for the quick reply, I have been thoroughly impressed with the service and products I have received from DI. Prior to ordering I had read everyone's praise about your company over at Jeep Garage, and will make sure to recommend you guys to anyone I know looking for detailing supplies.

I received from you some advice concerning a product I wasn't sure about and needed some opinion on before I made a purchase. As always, you were straightforward and kind, and helped me with good advice. Thanks, you are a person I have a lot of regard for in the detailing world.

DI really is a class act, always a pleasure. Being in NJ/PA most of the time, I receive my products usually the next day:) It's always an issue for me finding supplies locally and/or waiting for my products and DI's prompt packaging and shipping always insures I get my products in a quick manner. The guys behind DI are EXTREMELY knowledgeable, professional, and helpful. You've got a lifetime customer here.

I just want to say all of you guys are awesome! I only buy all of my detailing products from Detailed Image, and highly recommend you guys! I order one day, and the next day I receive all of my things at my doorstep first thing in the morning. AWESOME!

Please stop having such a great website and high quality products. Detail Image is so fast with shipping and great products I am getting in trouble with the wife when a new package shows up every week.

Love your web site. I always check it everyday!!! Great stuff and reviews , the best produts and reviews take guess work out of my purchases!!, I fell in love with detailing as a hobbie becusae of your web site!!!!

I took time today to take a real good look at your site. I have been to other detailing sites and they have good info and selection of products. But I really like your site. The selection of products and comparisons are great, and I really think the detailing guide section is Great! The wide variety of subjects and the information included are a tremendous asset for even experienced detailers. I have been involved with paint perfection for a very long time and am still learning more every time I read articles here and put them to work. My show paint work has improved a lot since learning of some of these products and techniques. Keep up the good work.

I order from you often and I live in Ohio. Communicating with Todd C. often enough to know what it takes to make a great detail happen. I own a late model BMW M3 and over the years of ordering from you and watching your website grow into such an amazing source of materials, both chemically and mentally, I am pleased and honored that my money was well spent in the efforts to bring such a gem of a business into life. I wish you the best in all your future endeavours and I can safely say I am a customer for life. Don't ever stop improving so all of us customers can keep striving harder!

I just wanted to say I recently placed a few orders ,and I am completely satisfied! I like the fact that I get my order in less then two days, and the products are priced reasonably well. It's great to find a retailer here in NY that sells the brands I like! Oh yeah the blue ultra plush microfiber towels are the first plush towels I found that dont lint like crazy! Keep up the great work!