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Edit Your Order Instantly, Report Issues Easier, and Pay with Partial Credits

December 8th, 2016

We recently released several exciting new features to help make shopping with us even easier. We’ve made it simple to add to your order, remove from your order, or cancel your order with a click of a button, giving you the ability to instantly adjust your order without having to contact us. We’ve also created a new form to make it easier to report missing, damaged, or incorrect items received in the unlikely event that there is a problem with your order.

If you’re a registered user, the easiest way to access these features is by visiting your My Account page. Alternatively, you can visit the link provided in your order confirmation email or enter your email address and Order Number in our contact form. Based upon the status of your order, you’ll be shown different options as you can see in the screenshot below.

My Account Options

Add, Remove, and Cancel

These options to edit your order are available before your order ships.

When you choose to add to your order you can shop our site as you normally would. You’ll see a message displayed at the top of each page notifying you that you’re currently adding to an order. When you reach the checkout page you’ll notice that you can’t edit your address or change your shipping service, and that there is no shipping charge. We’ll do our best to combine any items that you add in with your original order, but if we’re unable to do so there is still no additional shipping charge.

When you remove items from your order you’ll be able to select whether you want a refund or Detailed Image store credit. Credit is applied instantly to your account and can be used for another purchase immediately.

If you decide that you need to cancel your order entirely, it can be done with one click of a button.

After any edit we send you an email instantly to confirm your changes.

Missing, Damaged, and Incorrect Form

After your order has shipped you can report missing, damaged, and incorrect items by clicking the “Order Issue” button on your My Account page. Our new form makes it simple to specify which items were affected, upload photos from your phone or computer, and then select whether you would like a refund, a reshipment, or Detailed Image store credit. Our team will review your request within one business day. Upon approval our system will automatically process your request and notify you with an email.

Partial Store Credit

If you have store credit with us for any reason, you can now split it up into multiple purchases. For example, if you have $20 in store credit you can use it towards several small purchases of less than $20. Previously store credit had to be used all at once, in this case on a purchase of $20 or more. You can check how much credit you have by visiting your My Account page.

If you have any questions or feedback on these new features don’t hesitate to contact us!

Black Friday 2: Free $25 Gift Card!

December 2nd, 2016

Get a free $25 DI Gift Card when you spend a minimum of $99 from 12/2/2016 through 12/4/2016 using coupon code BF216. Keep the gift card for yourself or give it as a gift. Gift card will be physically placed in your shipment. You will automatically receive free shipping when you spend $99 or more, no coupon needed!

Coupon Code: BF216
Minimum Spend: $99
Expiration: 12/4/2016

Black Friday 2: Free $25 Gift Card + Free Shipping Over $99 - Coupon: BF216

*Some restrictions apply. Limit one coupon code per order. Offer excludes Rupes polishers.

1 Day Only Black Friday Event, 25% Off, & More Black Friday Savings

November 25th, 2016

Huge 1 Day Only Black Friday Event on 11/25/2016! Don’t miss these one day only savings and more Black Friday savings!

Shop 1 Day Only Black Friday Event >>

See all Black Friday deals below:

25% Off
Get 25% off by using coupon code Black16.

Coupon Code: Black16
No Minimum Spend
Expiration: 11/27/2016

Free Holiday Shipping Over $99 w/No Coupon
Free shipping is also available for orders over $99 with no coupon code required, that’s right no coupon!
See Offer Details

Buffer & Tool Deals
Save now on select buffers, tools, and more that usually don’t go on sale through 11/27/2016!
Shop Buffer & Tool Deals Now

Holiday Daily Specials Over 25% Off
See Daily Specials Now

1 Day Only Black Friday Event - Huge Limited Time Savings! Shop NOw25% Off - Coupon: Black16Buffer & Tool Deals - Shop NowDaily Special Over 25% Off - Save Now

*Some restrictions apply. Limit one coupon code per order.

Black Friday Sale

November 22nd, 2016

Black Friday starts on 11/22/2016 at Detailed Image! Lots and lots of great deals for everyone! See all of our offers below:*

25% Off
Get 25% off by using coupon code Black16.

Coupon Code: Black16
No Minimum Spend
Expiration: 11/27/2016

Free Holiday Shipping Over $99 w/No Coupon
Free shipping is also available for orders over $99 with no coupon code required, that’s right no coupon!
See Offer Details

Buffer & Tool Deals
Save now on select buffers, tools, and more that usually don’t go on sale through 11/27/2016!
Shop Buffer & Tool Deals Now

Holiday Daily Specials Over 25% Off
Huge savings on select products for one day only from 11/22/2016 through 11/28/2016.
See Daily Specials Now

Black Friday Sale - 25% Off - Coupon: Black16 - Free Shipping Over $99 w/No Coupon
Buffer & Tool Deals - Shop All NowHoliday Daily Specials Over 25% Off

*Some restrictions apply. Limit one coupon code per order.

Holiday Free Shipping!

November 21st, 2016

Get Holiday Free Shipping at DetailedImage.com on orders over $99 with no coupon code required from 11/21/2016 through 12/4/2016. Eligible orders will automatically receive free shipping during checkout. Holiday free shipping is only here for a limited amount of time!*

Happy Holiday Shopping!

Holiday Free Shipping w/No Coupon Code - $99 Minimum

*Some restrictions apply. Wholesale orders excluded.

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