Frequently Asked Questions
Why is my USPS shipment taking so long to be delivered?
Unfortunately with USPS we have seen delays during shipping and/or with tracking numbers updating, but the orders do move eventually and are delivered. Please keep an eye on your order and if you do not see it within 7 business days please Contact Us and we will be happy to take care of you.
If you are ever pressed for time in the future, we highly recommend choosing a FedEx shipping option. These options are generally more expensive, but they are much more reliable with their estimates. Most FedEx options are eligible for our Guaranteed 1-3 Day Shipping. If you don't receive your package within 3 business days, we'll refund your shipping cost!
Due to FedEx service interruptions during the pandemic, we have temporarily suspended Guaranteed Delivery.