Frequently Asked Questions
I am unable to log in. Can you email me my password?
To have a new password emailed to you visit the Login page and click the link that says "Forgot your password? Click here to have a new one emailed to you." We highly recommend that you change your password as soon as you log back in.
If you do not receive the email within a few minutes please check your spam folder. If you're still unable to access your account, please contact us and we'll gladly help.
More Website FAQs
- How do I change the email or password on my account?
- How do I change the billing or shipping address on my account?
- How do I unsubscribe from your newsletters?
- I'm signed up for your newsletter. Why am I not receiving it?
- What are the requirements of using your site?
- What web browsers do you recommend for optimum use of Detailed Image?
- How secure is your site?
- How do I save my payment information for faster purchases?
- How safe is my personal information?
- Is your site accessible to to people with disabilities?